At dbjl Responsible Gaming — Keep it fun, not a problem

Responsible Gaming means enjoying gaming as entertainment without letting it cause financial or mental harm. At dbjl, we believe every player should be aware of their own limits and that gaming should always be fun and controlled.

Online gaming is growing in popularity across Bangladesh. But like any form of entertainment, it can become a problem when taken too far. At dbjl, we provide users with a range of protective tools and work to raise awareness around responsible gaming.

Responsible gaming matters not just for you, but for your family and community too. When you play within your limits, gaming becomes a genuinely enjoyable experience.

People don't always realize when their gaming habits are becoming problematic. Watch out for the following warning signs.

• Exceeding Your Budget: Repeatedly spending more than your set budget.
• Chasing Losses: Chasing losses by placing more bets.
• Lying About Gaming: Hiding the extent of your gaming from family or friends.
• Borrowing Money: Taking out loans or selling assets to fund gaming.
• Neglecting Work or Family: Neglecting daily responsibilities because of gaming.
• Restlessness When Not Playing: Feeling irritable or anxious when not playing.
• Disrupted Sleep or Eating Habits: Skipping sleep or meals because of gaming.

If you notice these signs, contact the dbjl support team or make use of the self-exclusion feature.

Ask yourself the questions below to evaluate your gaming habits. If you answer "Yes" to most of them, consider seeking help.

Dbjl offers a range of limit-setting options to help you stay in control of your gaming. These tools are completely free to use and accessible at any time.

Self-exclusion is one of the most effective responsible gaming tools available. If you feel your gaming is getting out of control, activating self-exclusion is the right step.

• Short-Term Exclusion: Temporarily deactivate your account for a set period ranging from 7 days to 6 months.
• Long-Term Exclusion: Take a break from gaming for anywhere between 6 months and 5 years.
• Permanent Exclusion: If you want to close your account permanently, choose the permanent self-exclusion option.

To activate self-exclusion, contact the dbjl support team directly or enable it straight from your account settings.

Problem gambling does not only affect the individual — it impacts their family and loved ones too. If someone close to you is struggling with gambling, you can play a vital role in helping them.

• Have an Open Conversation: Talk to them with empathy rather than blame.
• Recognize the Signs: Watch for signs of excessive gaming, financial difficulties, or mood changes.
• Seek Professional Help: Consult a specialist counselor if you feel you need additional support.
• Take care of yourself: While helping a loved one, do not forget to look after your own mental well-being.

Dbjl strictly prohibits anyone under 18 from using our gaming platform. We have put in place a number of measures to protect minors.

• Age Verification: Age verification is mandatory at the time of registration.
• KYC Process: Identity is verified using a national ID card or passport.
• Parental Controls: Parents can block gaming sites on their child's device.
• Account Sharing Prohibited: Allowing anyone else to access your account is strictly prohibited.

If you are struggling with problem gambling, you do not have to face it alone. The dbjl support team and the resources below are here to help.